At Slow Game, your privacy is important to us. This Privacy Policy explains how Wholesome Studio LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our Service.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and profile details
  • User Content: Goals, habits, notes, reflections, and progress data you create
  • Communications: Messages you send us via email or in-app support
  • Payment Information: Billing details (processed securely through third-party payment processors)

1.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device Information: Device type, operating system, browser type, IP address
  • Usage Data: Features you use, pages visited, time spent, interactions
  • Analytics Data: App performance, crash reports, error logs
  • Cookies and Similar Technologies: For authentication, preferences, and analytics

1.3 Information from Third Parties

We may receive information from third-party services you connect to Slow Game, such as:

  • Authentication providers (Google, Apple, etc.)
  • Social media platforms (if you choose to share)
  • Analytics services

2. How We Use Your Information

We use your information to:

  • Provide the Service: Create and manage your account, track progress, sync across devices
  • Improve Our Service: Analyze usage patterns, fix bugs, develop new features
  • Communicate with You: Send updates, respond to inquiries, provide support
  • Personalize Your Experience: Tailor content and recommendations
  • Security: Detect fraud, prevent abuse, protect our systems
  • Legal Compliance: Comply with laws and enforce our Terms
  • Marketing: Send promotional content (with your consent, where required)

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who help us operate the Service:

  • Firebase (Google): Database, authentication, analytics, and hosting
  • Payment Processors: Stripe or similar services for payment processing
  • Email Services: For transactional and marketing emails
  • Analytics Providers: To understand usage and improve the Service

These providers are bound by confidentiality agreements and may only use your information to provide services to us.

3.2 Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Protect users' rights and safety

3.3 Business Transfers

If we merge with, are acquired by, or sell assets to another entity, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share information with your explicit consent, such as when you choose to share content publicly or connect with third-party services.

4. Data Storage and Security

4.1 Storage

Your data is stored securely using Firebase's cloud infrastructure. Firebase complies with industry-standard security practices and certifications.

4.2 Security Measures

We implement reasonable security measures to protect your information, including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Access controls and authentication
  • Regular security audits
  • Secure development practices

However, no system is completely secure. We cannot guarantee absolute security.

4.3 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and data at any time.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information through your account settings.

5.2 Data Portability

You can export your data in a machine-readable format by contacting us.

5.3 Deletion

You can delete your account and personal information by:

Note that some information may be retained for legal or legitimate business purposes.

5.4 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any promotional email or adjusting your notification preferences.

5.5 Cookies

Most browsers allow you to control cookies through settings. Disabling cookies may limit some functionality.

5.6 Do Not Track

We do not currently respond to "Do Not Track" browser signals, but you can control tracking through your browser and device settings.

6. International Users

Slow Game is based in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. By using the Service, you consent to this transfer.

7. Children's Privacy

Slow Game is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal information we collect
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell your information)
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at support@slowgame.com.

9. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Obtain copies of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@slowgame.com.

10. Third-Party Services

Our Service uses third-party services with their own privacy policies:

We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy with a new "Effective" date
  • Sending you an email notification
  • Displaying an in-app notification

Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Wholesome Studio LLC
Email: support@slowgame.com
Website: slowgame.com

We're committed to transparency and protecting your privacy. If you have any questions or concerns about how we handle your data, we're here to help. Your trust is essential to us.